Privacy Policy

1. Introduction

This policy explains how Claritax (“Claritax”, “we”, “us”) handles personal information collected through our website and during the engagements we deliver. It applies to visitors to claritaxgcc.com and to representatives of organisations that contact us, sign a proposal with us, or receive our services.

We treat the information we hold about clients, prospective clients and visitors as confidential. We do not sell personal data to third parties.

2. Information we collect

We collect the following categories of information:

• Contact details you provide voluntarily: name, work email, company, role and any message you send through our contact form or by email.
• Engagement information: commercial terms, scoping documents, project deliverables and correspondence shared during the course of work we deliver.
• Technical and usage data: pages viewed, referring URL, approximate location (from IP address), device and browser type, and analytics about how the site is used. We collect this through Google Analytics and Microsoft Clarity, which may include anonymized recordings of on-page interactions such as clicks and scrolling. We use it in aggregate to improve the site, not to identify you.
• Cookies and similar technologies, described in our Cookie Policy.

We do not knowingly collect information from children, and our services are not directed at individuals under 18.

3. How we use information

We use the information described above only for the following purposes:

• Responding to enquiries, scheduling discovery calls and preparing proposals.
• Delivering engagements we have been contracted to perform and supporting clients afterwards.
• Operating and improving the website: understanding which content is useful, diagnosing issues, and protecting the site against abuse.
• Meeting legal, accounting and regulatory obligations that apply to us as a business.

4. Sharing with third parties

We share personal information only where it is necessary to deliver the purposes above. Categories of recipients include:

• Infrastructure and analytics providers: the hosting, email, web font (Google Fonts) and analytics services (Google Analytics and Microsoft Clarity) we use to operate, measure and improve the site and our business correspondence.
• Professional advisors: auditors, legal counsel and similar advisors, where confidentiality applies.
• Authorities, where disclosure is required by applicable law or legitimate regulatory request.

We do not sell, rent or trade personal information, and we do not authorise our service providers to use information about you for their own marketing purposes.

5. Data retention

We retain information for as long as it is needed for the purpose it was collected, and for any additional period required by laws (for example, accounting and tax record-keeping). Where information is no longer needed, we delete it or anonymise it.

6. Your rights

Subject to applicable law, you have the right to request:

• Access to the personal information we hold about you.
• Correction of information that is inaccurate or out of date.
• Deletion of information that we no longer have a legal basis to keep.
• A copy of the information you have provided to us, in a portable format.
• That we restrict or stop processing your information in certain circumstances.

To exercise any of these rights, please contact us at the address below. We may need to verify your identity before responding.

7. Security

We apply administrative, technical and physical safeguards designed to protect the information we hold. These include access controls, encrypted transport, vendor due diligence, and least-privilege practices for client data. No system is perfectly secure, however, and we cannot guarantee absolute security.

8. International transfers

Some of the service providers we use process data outside the country where you are located. Where this is the case, we rely on the relevant contractual and legal mechanisms to provide an equivalent level of protection.

9. Changes to this policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. The “Last updated” date above will change when we do. We encourage you to review this page periodically.